Community Action House Consulting Project

To: Laura Burton, Community Action House
Copy to: Laurie Bos
From: James Conlon, Hope College Leadership 292
Date: February 4, 2025

Their Statement of Work

Community Action House (CAH) is a non-profit in Holland, MI dedicated to ending poverty and helping families prosper since 1969. CAH provides food, clothing, shelter, and skill-building via programs like the Food Club, Community Kitchen, and Financial Wellness. Over 10,500 individuals have been served through the Food Club, and CAH is expanding with new affordable housing developments and a mobile Food Club market planned for 2025.

Background & Objectives

Hope College Leadership 292 is partnering to attract and retain Millennial donors and volunteers. There is currently a knowledge deficit in engaging this demographic. Our objective is to increase donations and volunteerism among Millennials by crafting targeted outreach and retention strategies.

Consulting Team

• Kaison Russell – Student Lead
• Samuel Cochran – Project Manager
• James Conlon – Presenter & Social Chair
• Jacob Mowers – Research Lead & Interview Executor

Approach

1. Information Gathering
2. Synthesis & Analysis
3. Formulation of Recommendations

Milestones

• Ratify SOW: February 6, 2025
• Project Kickoff: January 15, 2025
• Completion: April 8, 2025

Deliverables & Approval

Deliverables included a comprehensive written report and a slide presentation. Approval of this document confirms commitment of resources and support for project success.